Job Seekers Allowance Claimant Committments

What is the JSA Claimant Commitment?

Job Seekers Allowance Claimant Commitment means everyone who is looking for work and who:

  • wants to claim Job Seekers Allowance
  • is on a government work programme

has to sign an agreement before their benefit claim gets worked out. The agreement says what steps you will take each week to get a job.

Don’t agree to things you cannot do because

  • you have health problems that make it not possible or not reasonable
  • you have caring responsibilities that make it not possible or not reasonable

You have the right to have a discussion with your Employment Support Advisor about what is reasonable for you to do when you are looking for work.  But your benefit claim will not be worked out while you are deciding about your Claimant Committment.

If you do not want to sign a Claimant Committment because it is not reasonable, you have a right to ask for it to be looked at again by another decision maker. But your benefit claim will not be worked out while this is happening.

You have the right to ask for a Hardship Payment while this is happening. Do it straight away.

Find advice about Hardship Payments

Not sticking to the Claimant Commitment you sign means the Job Centre Plus can reduce or stop your benefits for a time. This is called a ‘sanction’.

What are Job Seekers Agreement sanctions?

‘Sanctions’ means you get less or no Job Seekers Allowance paid to you for a fixed period of time. You can be sanctioned for different reasons. If you Job Seekers Allowance is reduced or stopped because of sanctions you should take action to sort it out a straight away. Don’t wait.

Find out more about sanctions

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