Banking and security

Your bank account information and your personal information are your responsibility to keep safe.

Protecting this information from people who want to steal it will mean you are

  • less likely to be a victim of fraud
  • less likely to have money taken out of your bank account without you agreeing to it.

Never reply to any email that asks you to give your personal or bank account or credit card information.

People and companies who are genuine and who need this type of information will always get in touch with you another way. Find more tips and advice about bank account security below.


Citizens Advice Bureau – about banking security & fraud

CIFAS – identity theft and fraud

CIFAS – identity protection for individuals

Financial Conduct Authority – your rights when unauthorised payments go out of your bank account

Money Advice Service – getting your money back after a scam

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