Harassment by creditors

You chose “The people or company I owe money to keep on contacting me.”

Harassment is:

  • against the law and is a criminal offence
  • unfair business practice

You can take action to stop harassment by creditors.

Get advice about what harassment is from;

Citizens Advice Bureau

National DebtLine

1. If you are being harassed, collect evidence.

Citizens Advice Bureau – advice about collecting evidence

National DebtLine – sample creditor contact diary

Remember to record how the harassment made you feel.

2. Complain in writing to the people or company that is harassing you

Get a sample letter to creditors about harassment from National Debtline

Warning a creditor about harassment – sole name

Warning a creditor about harassment – joint names

If you are vulnerable for example if you are disabled, live with a long term illness, are pregnant or have children include this in the letter.

3. Complain to the Financial Conduct Authority.

This is the organisation that sets the standards your creditors have to work to.

Financial Conduct Authority – how to complain

If you are vulnerable for example if you are disabled, live with a long term illness, are pregnant or have children you should include this in the letter.

If you need more help

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