Option 1: What happens while the Council decides
Option 2: The Council’s decision
Option 3: Getting a decision looked at again
Information and advice services located in Harlesden Library.
Discretionary Housing Payments
Possible help with rent payments.
Any housing matter for tenants
Mon - Fri, 8am–8pm
Sat - Sun, 8am-5pm
Call free Helpline:
0808 800 4444
Alone in London
If you are at immediate risk of homelessness
Mon - Fri, 9am-4pm
Call at standard rates:
020 7278 4224
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