Social care assessments

What is a social care assessment?

A social care assessment is a discussion to find out:

  • what your needs are, and
  • how your needs can be met, and
  • who can help you.

The assessment is done by Brent Social Services staff. This can be a social worker, care manager or an occupational therapist. Social Services want to get the full picture of all the things you can manage by yourself, and the support you get from others, before deciding what help you need from Social Services.

Help from Social Services can be:

  • aids and adaptations for your home, or
  • homecare workers coming into your home to help you stay independent, or
  • going to live in a residential care.

Brent Social Services contact details

Phone: 020 8937 4300

Email: customer.services@brent.gov.uk

Your rights

You have a statutory right to a face-to-face assessment and to take someone with you to the assessment. ‘Statutory’ means it is your right by law.

The assessment can be done over the phone or online.  But it is always best to have a face-to-face assessment. Ask for a face-to-face assessment if you want one.

You have a statutory right to get a copy of your assessment. It is good practice for Social Services to give you your assessment result in a format you can understand easily. If you cannot understand your assessment say so and ask for explanations.

 

Who can get an assessment?

You have a statutory right to a social care assessment from Brent Council if you ask for one. ‘Statutory’ means it is your right by law.

SENSE – your right to an assessment

MIND – assessments and your right to care

SCOPE – social care assessments for disability

Prepare for your assessment

Having care and support needs does not mean you cannot manage all the time. It means there are times when you cannot manage well and it affects your quality of life.

Think about all the things you want to talk about at your assessment and the problems you face:

  • from the moment you wake up, to the moment you go to sleep, and
  • what happens at night, and
  • what happens when you are on your own, and
  • what happens when you want to go out, and
  • the difference between your ‘good days’ and your ‘bad days’, and
  • how long it takes to do things, and
  • how hard or painful it is to do things, and
  • how you cope, and
  • how you feel, and
  • what you get help with now, and
  • what you get no help with.

Write everything down before your assessment or talk it over with someone you trust. Make sure the Social Services assessment gets a full picture of your needs.

Brent Council – how to prepare for an assessment

Brent Council – Ask for an assessment online

You have a statutory right to get a copy of your assessment. ‘Statutory’ means it is your right by law. It is good practice for you to get your assessment in a format that you can easily understand. If you cannot understand your assessment say so and ask for explanations.

Met and Unmet Needs

Social care assessments look at social care needs that are met, and unmet. ‘Met needs’ are needs you have that someone caring for you helps with. This might be a friend, neighbour or relative. ‘Unmet’ needs are needs that no one is helping you with. The social care assessment might say your need is met if you are cared for or helped by a friend, neighbour or relative.

Talk to the people who care for or help you. Ask them to tell you how this affects them. Think about what would happen if they could not do this any more. Make sure you include this in what you say in the social care assessment.

Choose 1 of the 6 options below

Option 1 Eligibility

Option 2 Care and support plans

Option 3 Paying for social care

Option 4 Personal budgets and direct payments

Option 5 Re-ablement services

Option 6 If you are a carer

Option 7 Making a complaint

Not found what you need?

Back to Health and Wellbeing

  • Please do not use this feedback section to submit an advice query. It will not be seen by an adviser.
  • This field is for validation purposes and should be left unchanged.

Copyright © Brent Advice Matters, 2020. All rights reserved.